Features
CQC Compliance Software. The Evidence Inspectors Want to See.
CareCompliant is the dedicated CQC compliance and governance platform for domiciliary care, care homes, nursing homes, supported living, and residential services. Not another care management system, but purely what inspectors want to see: evidence, oversight, and learning.
Staff compliance
Know every member of staff is safe to work before they start
Satisfy the Fit and Proper Person requirement with a complete, timestamped evidence record for every member of staff, from recruitment through to ongoing compliance. Particularly valuable when carers work alone across many homes, see how it works for domiciliary care agencies.
- DBS verification: track certificate numbers, issue dates, and update service status
- Right to work: document types, expiry tracking, share codes
- References: two references required, verification tracked
- Induction: completion status before activation
System rule: Staff cannot be marked "active" until all requirements are verified.
Training matrix
Never miss an expiring qualification again
- Mandatory training: Safeguarding, Medication, Infection Control, Moving & Handling, First Aid
- Completion dates and expiry tracking with automatic overdue alerts
- Management sign-off for competency verification
- Training compliance reports, ready for CQC inspection evidence
Incident management
Show inspectors you learn from every incident
Structured incident logging
Categories include Medication Errors, Falls, Safeguarding Concerns, Behaviour Incidents, and Injuries, with additional categories to match your service type. Every incident captures description, immediate action, severity, and staff involved.
Mandatory learning loop
Every incident requires management review, root cause identification, learning recorded, action plan, and follow-up date. Documented learning after every incident gives you evidence of a learning culture, ready for the well-led key question. See how this differs from a general audit tool in CareCompliant vs GoAudits.
System rule: Incidents cannot be closed without documented learning and manager sign-off.
Already use Birdie, PASS, or another care management system? CareCompliant sits alongside it as your dedicated governance layer, giving you the compliance evidence your inspector needs without replacing the tools your team already uses.
Risk assessments
Prove your risks are alive and managed
CareCompliant manages service user, environmental, and lone worker risk assessments as live documents, not filed-and-forgotten PDFs. When an incident occurs, the system automatically prompts a risk review, so your evidence of active oversight is always current. For person-centred, tenancy-based services, see how this works for supported living providers.
- Risk register with severity ratings and scheduled review dates
- Link risks to incidents for pattern identification
- Mitigation actions with assigned owners and due dates
- Automatic review reminders after incidents and on schedule
Policy library
Keep your policies current and inspector-ready
- Pre-seeded policy templates across all mandatory areas: Safeguarding, Medication Management, Infection Control, Complaints, Duty of Candour, and Whistleblowing
- Version history with change tracking, keeping your Duty of Candour and Whistleblowing policies current, reviewed, and evidenced
- Scheduled review dates with automatic reminders
- Staff acknowledgement tracking and reporting
- Quick evidence export for inspections
Quality audits
Catch problems before your inspector does
- Run structured audits for Medication Management, Infection Control, and Governance, with scheduled cycles, assigned auditors, and tracked action plans
- Record findings with severity ratings
- Action plans with due dates and ownership
- Track completion and verify evidence
- Trend analysis across audit cycles
Audit trail
Every action logged, every approval timestamped
The complete evidence chain CQC inspectors look for under the well-led key question. Every action, approval, review, and change is logged with the user who made it and the exact time it happened.
- Full change history for all records: incidents, risks, audits, policies, and staff
- User attribution on every action, so you can see who did what and when
- Approval chains with timestamped manager sign-offs
- Instant visibility into your evidence of oversight across CQC's five key questions (often called the five CQC domains)
Multi-location
One account, every location, clean data separation
Provider-level oversight across every CQC-registered location, with strict data isolation between branches. Each location maintains its own compliance records while leadership gets a unified view.
- One login, complete visibility across all locations
- Branch-level compliance status at a glance
- Data isolation between locations, giving clean separation for each CQC registration
- Staff can be assigned to specific branches with controlled access
CQC dashboard
See where you stand across all five CQC key questions
The CQC key question dashboard gives leadership teams instant visibility into compliance status. Each key question shows evidence strength, areas of concern, and actions needed.
Every metric links to the underlying evidence, so you can drill down and explain exactly what's driving your Red, Amber, or Green status across each key question. No artificial scoring, just the evidence you've logged and the actions still outstanding. Running a home or a group of homes? See how it works for residential and nursing care homes.
AI governance assistant
See exactly what needs attention today
See exactly what's overdue, what's been flagged before, and what your inspector is most likely to ask about, without digging through records manually.
- Pattern detection: identify recurring incident themes and training gaps
- Compliance gap alerts: flags overdue actions, recurring issues, and areas where evidence is thin
- Targeted actions: focus on what matters most for your next inspection
- Evidence summaries: AI-generated summaries of your compliance evidence per key question
- Action prioritisation: see which gaps an inspector would notice first
The AI Governance Assistant is a read-only analysis tool. It surfaces insights and flags patterns, but it does not close actions, assess clinical risk, or make decisions. All AI insights require human review and acknowledgement. Available on Professional and Complete plans, from £4.00/carer/month. See pricing. For how this approach compares to suite-wide AI, see CareCompliant vs Access Care Compliance.
Get started
Inspection-ready before your next CQC visit
Pre-seeded policy templates, risk assessment frameworks, and your training matrix configured from day one. Your first inspection pack can be ready in a single session.
Plans start from £2.50 per carer per month with a 30-day free trial. Compare plans.
Register your CQC locations and team
Review and customise pre-seeded templates
Add your team and set up the training matrix
Your compliance dashboard is live
Consultant partners
Recommend CareCompliant to your clients
CQC consultants, compliance advisors, and care sector specialists are invited to join the CareCompliant Partner Programme. Refer clients, earn commissions, and give them a platform that makes your recommendations stick.
- Dedicated partner portal with referral tracking and commission visibility
- Read-only client access, so you can see how your recommendations are being actioned
- Recurring commissions for every referred organisation that subscribes
Common questions
Frequently asked questions
What service types does CareCompliant support?
Can CareCompliant sit alongside our existing care management system?
How does the AI Governance Assistant work?
How quickly can we be up and running?
Do you support multi-location providers?
Is there a free trial?
Start today
Set up your agency in 30 minutes.
Register, upload your first policy and you're on your way. 30 days free, no card required. If it's not for you, walk away. We won't chase you.