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Supported living

CQC compliance software for supported living providers

CareCompliant helps supported living providers evidence CQC compliance around person-centred care: staff training, safeguarding and incident learning, risk assessments, and policy governance, mapped to CQC's five key questions, with a dashboard built for services supporting adults with learning disabilities or mental health needs in their own tenancies.

Compliance in a tenancy-based service

Supported living sits in an unusual regulatory position, the accommodation itself often isn't CQC-regulated, but the personal care and support delivered within it is, which means providers need to be precise about what evidence applies to what part of the service.

Safeguarding carries particular weight here, given the client group, and inspectors want to see that concerns are recorded with real detail and followed through, not just logged and forgotten. Many supported living providers are smaller, independent organisations without a dedicated compliance team, relying on a manager who is also doing several other jobs. Generic care management software rarely reflects the nuance of person-centred, tenancy-based support.

CareCompliant's safeguarding log, incident learning loops, and risk assessment tools are built to capture that detail properly, so the evidence exists whether or not anyone remembers to chase it manually.

Not sure what an inspector will ask for first? Our CQC inspection checklist sets out the evidence that carries most weight under each key question.

How CareCompliant helps supported living providers

A safeguarding log built to capture the level of detail CQC expects, timestamped, traceable, and shareable with other agencies involved in a person's care where appropriate.

Person-centred risk assessments treated as live documents, automatically flagged for review after any related incident, not filed once and forgotten.

Training and competency tracking for the specific mandatory areas supported living staff need, safeguarding, medication, moving and handling, with automatic overdue alerts.

A policy library covering safeguarding, medication, and whistleblowing, with staff acknowledgement tracking so you can prove your team has read and understood current policy.

Frequently asked questions

Does CareCompliant work if only part of our service is CQC-regulated?
Yes, you can track compliance evidence for the regulated care and support elements of your service specifically.
How does the safeguarding log help with multi-agency involvement?
Records are timestamped and detailed enough to share with other professionals involved in a person's care, without needing to reconstruct events from memory afterwards.
Is this suitable for a small supported living provider with no dedicated compliance staff?
Yes, that's exactly who Starter and Professional plans are built for, the system does the chasing so a stretched manager doesn't have to.

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No card required. Built for small, independent providers.